Canadian passport records

Canadian Passport Application Support

KeyApply assists with determining application types, guiding document preparation, and completing forms based on information provided by the client. This is a private support service; clients may submit applications directly to the Government of Canada themselves.

Selecting the correct procedure

• First-time adult application or ineligible for renewal: Requires proof of citizenship, identification documents, photos, and a guarantor/references as per the guidelines.
• Adult renewal: Verification of old passport eligibility and submission method; do not use first-time application forms if eligible for renewal.
• Children: Application procedures and requirements regarding parents, custody, and citizenship documents differ from those for adults.

Online renewal for eligible individuals

As of July 28, 2026, Canada has expanded online renewal to all eligible adults in Canada. Not all first-time applications, children, or cases of lost/damaged passports qualify for this process. Select the submission method using the official tool.

Preparation before the support session

Provide your old passport if available, application status, citizenship/identity documents, and intended travel dates. Photos must meet the standards of the chosen submission method: physical photos and digital photos have different requirements. The guarantor and two references must meet the program's criteria.

Service duration and scope

Processing times depend on the submission method and the Passport Program's service type; check current standards and do not consider reference timelines as a guarantee. Urgent processing must meet specific conditions and is decided by the passport agency.

Application preparation service fees do not include government fees, photo costs, guarantor services, translation (if applicable), or courier/postage fees. KeyApply does not sign on behalf of applicants nor guarantee a specific passport issuance date.

Guidance resources

• Government of Canada – Passports
• IRCC – Expansion of online renewal
• Guarantors and references