Vietnamese passport and accompanying services

IMPORTANT NOTES

• KeyApply only provides coordination and procedural assistance for the Embassy of Vietnam in Canada or the Consulate General of Vietnam in Vancouver. All forms and processes strictly follow the regulations of Vietnamese authorities.
• KeyApply will not fulfill personal requests if they violate consular regulations.
• KeyApply is not responsible for documents certified by the Embassy or Consulate General that encounter issues when used in Vietnam (e.g., requirement for corrections, rejection due to local administrative procedures, etc.).
• All requests (if any) must be submitted by email in advance. Without prior request, completed documents will not be modified, and fees will not be refunded.
• Document delivery depends entirely on the courier service. If any incidents occur (strikes, delays, loss, misdelivery, etc.), you must cooperate to resolve them. Incidents during transit will be handled according to the courier's policies and decisions.
• KeyApply does not provide legal advice regarding the content of Vietnamese documents; please contact the relevant authorities in Vietnam directly for explanations or verification of document content.

Procedures

Dear customers,

We will guide you through the process of obtaining a Vietnamese passport. We provide services to clients in the US, Canada, and other countries worldwide.

To apply for a passport, you need to provide information and scan required documents. Then, you email them to the company or upload them directly on this page. After receiving your documents, we will review them and contact you if additional information is required. Therefore, do not worry about whether your documents are sufficient. We will contact you to complete your file. There are only two steps:

Step one:

You need to identify which type of passport you are applying for:

• If your current passport is still valid, select "Valid Passport".
• If it is a child's first passport, also select "Valid passport / Child's first passport". However, for a child's first passport, you must provide a Vietnamese birth certificate. If you do not have one, you will need to provide additional documents to obtain it. We will cover this in the Vietnamese Birth Certificate section.
• First-time passport for someone 14 years or older, or a passport that has been expired for 5 years or more.
• Passport expired for less than 5 years.
• Passport still valid but lost or damaged and unusable.
• Passport lost a long time ago with no information available regarding the lost document.

Then click on the shopping cart.

Next, you will select the remaining two items if:

• Endorsements: if you need to add extra information to your new passport, such as an English name on a Canadian passport, a new legal name, old passport numbers, etc.
• If you need expedited service, contact KeyApply to check availability before selecting it; the issuance time is determined by the consular authority.

Then click on the shopping cart to add additional services.

Step two: Uploading information

Documents you need to prepare:

1. Starting March 9, 2026, all new passport applications must be filled out online at the following link: https://passport.mofa.gov.vn.
   Please note:
   In the requirements section: Select the appropriate passport type;
   In the electronic passport section: select the submission method you have confirmed; see the chip instructions at the top of the page.
   Provide complete and accurate information.
   Obtain the declaration code, print, sign, and submit it with your application file.

2. The address must be the updated address following administrative mergers. Names and addresses of relatives must be clear (father, mother, or relative and address according to the new merger).

3. The Embassy only processes files that include the declaration code.

4. Portrait photos: 02 photos with a white background, size 4 × 6 cm, taken facing forward within the last 6 months. You may send the photo file for verification first; submitted photos must meet the requirements.
5. Prepare valid documents proving your presence in Canada. If residency documents are expired, contact us to verify if additional documents are needed.
6. Email mia@keyapply.com (CC info@keyapply.com)
   - Passport application/renewal form (attached file). (Parents may sign for applicants under 14)
   - Scan of original passport
   - Scan of National ID card or identification number stated in the application (straight, no glare, clear text and numbers)
   - Scan of Vietnamese birth certificate (if under 14)
   - Scan of documents proving legal residency in Canada (PR, Canadian Passport, work permit, study permit...)
   - Digital 4x6 photo file with white background. (Photo can be taken at home, no hats or glasses, clear view of the face on a white background)
7. After KeyApply confirms the submission method and address, please mail: Original passport
   

If your passport is lost, you also need:

• A police report from the local police department (obtain the Report Number).
• Vietnamese ID card or Citizen Identity Card (if available).
  

If applying for a first-time passport for someone 14+ or a passport lost long ago, you need:

• Identity verification documents (please call us for instructions). This case may take longer than standard processing times.
• Birth certificate, or ID card, or Vietnamese Citizen Identity Card (if available).
• Additional verification documents may be requested if necessary.

After preparing the documents above, you can upload them to this site or email them to the company, whichever is more convenient for you.

Finally, go to your shopping cart and pay the service fee. If you choose to have the new passport mailed to your home, you will see the system automatically calculate postage or courier fees based on your selection.

You can refer to the FAQ section at the bottom of the page for more information. If you cannot find your question, please call or email the company to have your concerns addressed.

Thank you for following along, and we hope this information is helpful to you when applying for a Vietnamese passport online.

Please note: All KeyApply staff only use emails ending in "keyapply.com". Any other emails do not belong to company staff.